Necessary information to use the Coolture Coo platform

We collect personal information about you when you use the Coolture Coo platform. Without it, we may not be able to provide all the services you request. This information includes:

• Contact Information, Account, Profile Information. Such as your first name, last name, phone number, address, email address, date of birth and photograph, some of which will depend on the features you use.

• Identity verification and payment information. For example, images of your official personal identification (as permitted by applicable local legislation), your identification number or other verification information, your bank account or your payment account.

• When you use the Coolture Coo Platform and Payment Services, we automatically collect personal information. This information may include:

• Usage information. Such as the pages or content you view, searches, reservations made, and other actions taken on the Coolture Coo platform.

• Payment Transaction Information. Such as the payment instrument used, the date and time, the amount of the payment, the expiration date of the payment instrument and the billing postal code, the PayPal email address, your address and other details related to the transaction.

• Thirdparty services. If you link, connect or log in to the Coolture Coo Platform with a third party service (Google or Facebook), you instruct that service to send us information, such as your registration, your list of friends and your profile information, according to the control such service or authorize it through the privacy settings of said service.

• Allow you to access the Coolture Coo Platform and make and receive payments.

• Perform analysis, debug and conduct research.

• Provide customer service.

• Send you messages, updates, security alerts and notifications.

• Configure and personalize your experience based on your interactions with the Coolture Coo Platform, your search and reservation history, your preferences and profile information and other content that you submit.

• Enable the use of our business products.

• Detect and prevent fraud.

• Conduct security investigations and risk assessments.

• Verify or authenticate information you provide.

• Comply with our legal obligations, protect the health and well-being of our guests.

• Enforce our agreements with third parties.

• Enforce our Terms and other policies.

• In connection with the above activities, we may conduct profiles based on your interactions with the Coolture Coo Platform, your profile data and other content you submit to Coolture Coo and information obtained from third parties. In specific cases, automated processes may restrict or suspend access to the Coolture Coo Platform if such processes detect activities that we believe pose a security or other risk to Coolture Coo, our community, or third parties. If you want to challenge the decision making based on the automated process, contact us through the Contact Information section.

• Send you promotional messages, marketing, advertising and other information based on your preferences and social media advertising through social media platforms.

• Personalize, measure and improve our advertising.

• Analyze characteristics and preferences to send you promotional messages, marketing information, advertising and other information that we believe may be of interest to you.

• Detect and prevent money laundering, fraud, abuse and security incidents.

• Conduct security investigations and risk assessments.

• Comply with legal obligations (such as anti-money laundering provisions).

• Enforce the Payment Terms and other payment policies.

• Provide and improve the Payment Services.

Management of your information

You can access and update some of your personal data through your Account settings. If you have connected your Coolture Coo account to a third-party service, such as Facebook or Google, you can modify your settings and opt out of that service in your Account settings. You are responsible for keeping your personal information up to date.

Data deletion

In certain jurisdictions, you can request that your personal data be deleted. Please note that if you request the deletion of your personal data:

• We may retain your personal information as necessary for our legitimate business interests, such as preventing money laundering, detecting and preventing fraud, and improving security. We may retain and use your personal information to the extent necessary to comply with our legal obligations.

• Because we take steps to protect data from accidental or malicious loss and destruction, residual copies of your information may not be removed from our backup systems for a period of time.

Security

We implement and continually update security measures, administrative, technical and physical, to protect your information against any access.

Modifications to this privacy policy

We reserve the right to modify this Privacy Policy at any time, in accordance with applicable law. If we do, we will post the revised Privacy Policy and update the "Last Updated" date above. In the event of material changes, we will also notify you of the changes by email at least thirty (30) days prior to the effective date. If you do not agree to the modified Privacy Policy, you may cancel your account. If you do not cancel your Account before the effective date of the modified Privacy Policy, your continued use or access to the Coolture Coo Platform will be subject to it.

Coolture Coo Contact Information

If you have questions or complaints about this Privacy Policy or about the treatment of personal information by Coolture Co, contact Coolture Coo, for matters related to payments, use the contact information provided on the website.